News & Updates


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SMS Has You Covered for Call Recording This AEP

The Centers for Medicare and Medicaid Services (CMS) mandated a new ruling that includes a call-recording component for call centers and brokers. This requirement will go into effect October 1, 2022. Agents who don’t comply will find themselves subject to enforcement. This article provides some excellent solutions to help agents comply with these new regulations.

6 Tips to Prepare for Annual Election Period (AEP) Success

When it comes to AEP, the best agents are those who make the most of each available hour. Senior Market Sales® (SMS) is here to help you boost AEP production opportunities with six tips for saving time, making more money and putting your business in a position of distinction.

Senior Market Sales Creates First-of-Its-Kind Lead Acquisition Platform

Senior Market Sales® (SMS) has developed and released Client Stream® Lead Exchange, a revolutionary lead acquisition platform. With Client Stream Lead Exchange, participating agents are given the freedom to choose their price point, the type of leads they want and when they want to receive them. 

Local Agents Advertise Value Through In-Person Workshops

As a local insurance agent specializing in Medicare, how can you capitalize on your local status? How can you demonstrate to prospects that your knowledge and in-person accessibility equates to a better experience than what one might find with national call centers? Senior Market Sales® (SMS) offers a viable solution.

Senior Market Sales (SMS) 2022 AEP Recap and Market Outlook

Dwane McFerrin, Senior Vice President of Med Solutions at Senior Market Sales® presents a recap of the 2022 Annual Election Period and examines how agents found success through SMS tools and resources. Plus, McFerrin uncovers valuable insights regarding the future and how to best prepare your Medicare practice for maximum sales potential.

No-Cost Technology Resources Help Maximize AEP Enrollments

When it comes to Medicare’s Annual Election Period (AEP), success is measured in enrollment numbers. Senior Market Sales® (SMS) enables agents to lead the enrollment pack by providing complimentary tools designed to save time, eliminate errors and maximize enrollment potential. This article highlights just some of the features available through SMS’ Lead Advantage Pro® and Medicare Insurance Direct® (MID) platforms.

Will Virtual Practice Change How You Do Business This Annual Election Period (AEP)?

Client behavior is shifting in regards to how they prefer to meet with Medicare agents. Fortunately, Senior Market Sales® (SMS) offers no-cost tools to keep you relevant in today’s world. Whether you meet clients face-to-face, over-the-phone or online, SMS has your solution. 

Meet With More Clients and Consistently Quote the Right Medicare Solutions

Discover how Lead Advantage Pro® from Senior Market Sales® can help streamline your quoting and illustration process. By utilizing this tool, you can save time, meet with more clients and make more Medicare sales. 

Prepare for the 2022 AEP Season With SMS

The Annual Election Period (AEP) represents a busy time for agents who sell Medicare products. Proper preparation is key. Are you prepared? With many clients now preferring methods other than face-to-face interactions, you must be ready to meet through virtual meetings, social media and the like. Senior Market Sales® offers a few tips and resources to help with this process.

A Partner That Rewards You for Your Business

Senior Market Sales® takes the time and makes the effort to ensure that its agent partners experience a symbiotic relationship. To put it simply, the more you do business with SMS, the more you will receive in terms of rewards. Here’s just a sampling of what SMS offers in that regard. 

Two Tools for Post-Pandemic Medicare Sales Success

Even after the pandemic, agents will need a way to continue meeting with clients the way they prefer to meet. Fortunately, Senior Market Sales® (SMS) has technology solutions in place to ensure you can make Medicare sales in a variety of in-person and virtual environments. This article highlights two of these tools, Lead Advantage Pro® and Medicare Insurance Direct® (MID).

Senior Market Sales Service Update

Senior Market Sales® (SMS) wants to assure all of our producers and carrier partners that although we may be operating differently, we are committed to the same service standards to which you have been accustomed.

SMS Offers a Solution to Medicare.gov's Prescription Drug List Policy Changes

Have you heard the news? As of October 1, 2019 agents will no longer be able to access prescription drug lists for their clients on Medicare.gov using the new Plan Finder. This represents a significant change, making the process of obtaining this information more difficult, and less pertinent even if it is obtained. Consequently, agents who use the site for that purpose and fail to adjust their procedures, will likely see their MA-PD and Part D sales suffer.

Marketing Hours Extended to Provide More Service

The SMS Med Solutions and Financial Solutions teams have extended their hours to better serve agents and advisors. 

Controversy over Observation Status: What Change Could Mean for Your Clients

Being given the outpatient observation designation during a hospital stay can cost your Medicare clients thousands if they need skilled nursing care afterword. It’s a rapidly growing issue, and legal action is underway to address it.