As a Financial Solutions Case Management Team Leader, Nikki strives to support all three product lines under the financial solutions umbrella. The Case Management team assists agents through the entire application process between submissions and commissions. They also offer continuous support through any contract servicing request for the life of the policy. Because Nikki’s licensed to sell life, health and annuities in Nebraska and has been in the industry since 2005, Nikki knows first-hand how to work with both agents and carriers. She keeps the agent informed on the status of each case with the carrier, and she also assists with post-issue servicing items. Simply put, she loves helping agents.
Nikki has earned her Life, Annuity, Health licenses and an Associated Insurance Regulatory Compliance (AIRC) and earned her Associates in Customer Service in 2013, both from Life Office Management Association (LOMA).
Nikki hails from Fremont, Neb., has three boys and enjoys reading novels and learning anything history related. She also lives a healthy lifestyle by staying active in sports, running and cooking. “The love of cooking,” Nikki said, “leads to the liking of running.” She also recently obtained her associated degree in general studies from Des Moines Community College.