Melissa began her career in insurance over 10 years ago when she joined SMS. She manages the new business team by overseeing the new business processes for all channels and all product lines, including Financial Solutions, Medicare Solutions and Direct-to-Consumer Sales. By closely monitoring the new business guidelines, her team is able to assist agents with carrier-specific “In Good Order” requirements before they are sent to the home office for final disposition.
Melissa enjoys how the insurance industry is constantly changing and evolving. She enjoys working with her team, including management, because they understand the value of teamwork, and she loves being part of a company that is family friendly. She has really enjoyed all of her responsibilities but is particularly proud of her contributions to a company with enormous growth over the past decade. Melissa says, “I can’t wait to see what the next 10 years bring with SMS”!
Melissa is from Woodbine, a small town in Iowa. She has lived in other parts of the country over the years, but always comes back to her roots because it’s such a great place to raise a family. Melissa has two beautiful daughters, Haley (16 years) and Cianna (3 years) and loves to spend time with her family and loving husband Matt. In her spare time you can find Melissa at any number of school sporting events like softball and volleyball. She also loves spending time with family, traveling or snuggling up with a good book. She admits that her family loves college football but insists that her house is divided. Husband Matt is a Husker fanatic but daughter Haley is a Hawkeye through and through. Cianna is too little to decide yet but she very much enjoys playing both sides!